1. Transaction Cancellation
Once a payment transaction has been successfully completed and confirmed by the payment
gateway (BillDesk), it cannot be cancelled by the user. Only pending or failed transactions can be
disregarded and retried.
2. Cancellation Before Completion
If you wish to cancel a payment in progress:
• Do not close the browser window abruptly during processing, as this may result in an
unconfirmed transaction where the amount may still be debited.
• Use the ‘Cancel’ or ‘Go Back’ button provided on the payment gateway page before
confirming the transaction.
• If the amount has been deducted but the transaction is not completed, refer to our Refund
Policy above.
3. Admission/Enrolment Cancellation
If a student’s admission or enrolment is cancelled before the academic year begins:
• A written cancellation request must be submitted to the Principal’s office within 30 days of
fee payment.
• Refund eligibility for cancelled admissions will be decided by the school management as per
CBSE and state guidelines.
• Admission fees and registration charges are generally non-refundable upon cancellation.
4. Mid-Session Withdrawal
In case of mid-session withdrawal of a student:
• Fees paid for the completed portion of the term are non-refundable.
• Proportional refund for the uncompleted period may be considered only in exceptional
circumstances (transfer, medical, or other valid reasons), subject to management approval.
5. Contact for Cancellation Requests
• Office of the Principal, Sarada Vidya Mandir, Sudarshanpur, Raiganj,Uttar Dinajpur West
Bengal
• Email: saradavidyamandir12@gmail.com
• Phone: 9475717194