1. Introduction
Sarada Vidya Mandir (CBSE), Sudarshanpur, Raiganj, West Bengal, is committed to protecting the
privacy and security of the personal information shared with us. This Privacy Policy applies to data
collected through our website (www.saradavidyamandir.org) and its online payment facility.
2. Information We Collect
When you use our online payment system, we may collect the following information:
• Name of student and parent/guardian.
• Class, section, and roll number of the student.
• Contact details (phone number and email address).
• Transaction details such as amount paid, fee category, and transaction reference number.
We do NOT collect or store payment card numbers, CVVs, UPI PINs, netbanking passwords, or any
other sensitive financial credentials. These are handled exclusively by the BillDesk payment
gateway.
3. How We Use Your Information
The information collected is used solely for:
• Processing and confirming fee payments.
• Maintaining and updating student fee records.
• Sending payment confirmation and receipts to parents/guardians.
• Resolving disputes or refund requests.
• Compliance with statutory and regulatory obligations.
4. Data Sharing
Sarada Vidya Mandir does not sell, trade, or rent your personal information to third parties. Your
data may be shared with:
• BillDesk (IndiaIdeas.com Ltd.) – solely to facilitate payment processing.
• Canara Bank (our banking partner) – for transaction settlement purposes.
• Government authorities – only when required by law.
5. Data Security
We take reasonable steps to protect the personal information of students and parents from
unauthorised access, disclosure, or misuse. All transactions on our payment portal are encrypted
using industry-standard SSL (Secure Socket Layer) technology. BillDesk is a PCI-DSS compliant
payment gateway.
6. Cookies
Our website may use cookies to enhance user experience. Cookies do not collect sensitive
personal or financial information. You may disable cookies through your browser settings, though
this may affect certain features of the website.
7. Retention of Data
Student fee records and related personal information are retained for as long as required by
educational regulations and financial audit requirements, or as mandated by CBSE and applicable
government norms.
8. Your Rights
Parents and guardians have the right to:
• Request access to personal information held about their ward.
• Request correction of inaccurate or incomplete data.
• Request deletion of data, subject to applicable legal retention requirements.
To exercise these rights, please contact the school office in writing.
9. Changes to This Privacy Policy
Sarada Vidya Mandir reserves the right to update this Privacy Policy as required. Changes will be
posted on our website. Continued use of our online payment services after any changes constitutes
acceptance of the updated policy.
10. Contact for Privacy Concerns
• Office of the Principal, Sarada Vidya Mandir, Sudarshanpur, Raiganj,Uttar Dinajpur West
Bengal
• Email: saradavidyamandir12@gmail.com
• Phone: 9475717194